Removal men lost screws-what are my rights?
Barbara from Bolton
Moving home questions and answers
The removal men I hired for my move have lost screws which fixed the top of a cabinet to the lower part. Do I have any rights?
Before you book a removal service it is very important to choose a company with the right insurance cover.
Andrew Dembek, Let's Move Removlas Ltd
If your service provider is fully insured then you are in a good position (I would recommend reading terms and conditions, which should have been supplied to you). If the screws were lost by your removal team, they are obligated to address that problem.
Here, they have options:
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Paul on 26/07/2018